Legal notice
Distributor
Suigenkyo Ltd.
Sales Manager
Motoshige Sumii
Location
39-39, Higashi-Kujokitamatsunoki-cho, Minami-ku, Kyoto City, Kyoto
e-mail address
contact@suigenkyo.com
Home page URL
Sales Price
Please refer to the product introduction page.
Fees other than the product price
Consumption tax and shipping charges
For international shipments, customs duties, import taxes, and VAT may apply.
Time of delivery
If in stock, delivery will take approximately one month from the date of order (delivery time may vary).
Please note that it may take several months for out-of-stock items. Please check the product page for details.
Please note that orders for one-of-a-kind items may be cancelled if the item is out of stock.
Payment Method
Credit card(VISA, MasterCard, AMEX, JCB)
PayPal
Apple Pay
Google Pay
Returns, Exchanges, Cancellations, etc.
Except for defective products, we cannot accept returns or exchanges at the convenience of the customer.
We will exchange the defective product for a new one or refund your money only if the product is defective.
We will bear the cost of returning or exchanging the product.
In the case of defective products, please contact us within 7 days of receipt.
We do not accept cancellations after the order has been confirmed and payment has been made.
Orders may be cancelled in the case of out-of-stock items, such as one-of-a-kind items. Please understand this in advance.
Return period
Please contact us within 7 days of shipment.
Return shipping costs
In case of defective products, we will bear the shipping cost.
Shipping charges
Shipping costs vary depending on the country of delivery and weight of the product. Please check the actual shipping address on the checkout page.
Last updated: 2023/12/21