Legal notice

Distributor

Suigenkyo Ltd.

 

Sales Manager

Motoshige Sumii

 

Location

39-39, Higashi-Kujokitamatsunoki-cho, Minami-ku, Kyoto City, Kyoto

 

e-mail address

contact@suigenkyo.com

 

Home page URL

https://suigenkyo.com

 

Sales Price

Please refer to the product introduction page.

 

Fees other than the product price

Consumption tax and shipping charges

For international shipments, customs duties, import taxes, and VAT may apply.

 

Time of delivery

If in stock, delivery will take approximately one month from the date of order (delivery time may vary).

Please note that it may take several months for out-of-stock items. Please check the product page for details.

Please note that orders for one-of-a-kind items may be cancelled if the item is out of stock.

 

Payment Method

Credit card(VISA, MasterCard, AMEX, JCB)
PayPal
Apple Pay
Google Pay

 

Returns, Exchanges, Cancellations, etc.

Except for defective products, we cannot accept returns or exchanges at the convenience of the customer.
We will exchange the defective product for a new one or refund your money only if the product is defective.
We will bear the cost of returning or exchanging the product.
In the case of defective products, please contact us within 7 days of receipt.

We do not accept cancellations after the order has been confirmed and payment has been made.

Orders may be cancelled in the case of out-of-stock items, such as one-of-a-kind items. Please understand this in advance.

 

Return period

Please contact us within 7 days of shipment.

 

Return shipping costs

In case of defective products, we will bear the shipping cost.

 

Shipping charges

Shipping costs vary depending on the country of delivery and weight of the product. Please check the actual shipping address on the checkout page.

Last updated: 2023/12/21